
#contactcenterworld, @Five9
San Ramon, CA, USA, Dec 4, 2020 -- Five9, a provider of the intelligent contact center, announced that Kimberly Lytikainen, General Counsel, Chief Compliance Officer and Corporate Secretary at Five9, has won the 2020 Aragon Research Women in Technology Award for Legal.
"Kimberly is well-deserving of receiving our 2020 Aragon Research Women in Technology Award for outstanding leadership and success in the legal field," said Jim Lundy, CEO and Founder of Aragon Research. "We were excited to see Five9 bring in a diverse and well-respected leader, such as Kimberly, as their new head of legal and we look forward to seeing her thrive at Five9."
This award reflects the achievements of women who have demonstrated outstanding personal and professional growth and significantly contributed to the technology industry. Ms. Lytikainen has shown outstanding work building business-enabling teams that facilitated the growth of many technology companies over a 25-year career, such as Sun Microsystems, NVIDIA, MINDBODY, and, most recently, Five9. Ms. Lytikainen joined Five9 as their first General Counsel and in less than a year has played a key role in scaling legal and compliance services with a business mindset to enable international growth, supporting best corporate governance practices and facilitating impactful transactions, such as the company’s recent acquisition of AI technology leader, Inference Solutions.
"I feel that this award is a reflection of all the great people I have worked with and the teams I have had the privilege to lead," said Kimberly Lytikainen, General Counsel, Chief Compliance Officer and Corporate Secretary at Five9. "It’s a joy to be part of a company like Five9 with a culture that empowers women leaders and respects each teammates’ unique abilities, as well as recognizes the power of Legal & Compliance as a strategic asset."
Ms. Lytikainen was formally presented with the award on December 3rd, 2020 at Aragon Transform, the annual Aragon Research awards ceremony.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Five9:Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating approximately three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses reliable, secure, compliant and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Published: Monday, December 7, 2020
5.) | Daisee Daisee Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better. Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-... (read more) |
10.) | Voxjar Voxjar Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform. - Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation. - AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale. - Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch. - Long term recording storage for historical analysis All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con... (read more) |
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall