News : Knoah Solutions Expands Operational Footprint to Include Pune
Pune, India, June 13, 2014 -- Knoah Solutions, Inc., a provider of customer care, technical support, quality assurance and business process outsourcing (BPO) services, announces its continued global expansion with the opening of its contact center in Pune, India. This new facility will support the growing demand for Knoah's global BPO services.
Knoah's Pune center builds on the success of the company's existing center in Hyderabad, India that has been serving Knoah clients since its opening in 2001. The new facility will provide BPO services for new and existing clients looking for support in India, particularly when locational redundancy is important to a client.
"With the opening of our Pune site, we continue to reinforce our ongoing commitment to providing first class outsourcing services to our client partners worldwide. The new facility will greatly enhance our redundancy and delivery options to existing and future clients," said Knoah's CEO and Co-Founder, Sri Myneni. "Pune offers outstanding infrastructure and staffing options for our full range of services that nicely complement our Hyderabad facility. As our customer base grows we are increasingly receiving requests to expand our footprint within India and after extensive research we felt Pune was the best option for us."
Posted by Veronica Silva Cusi, news correspondent
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About Knoah Solutions:
Whether you’re a Fortune 500 company or an SMB, Knoah Solutions’ global BPO services create memorable experiences that matter to your brand. Our customizable and flexible, multichannel solutions help you meet the needs and challenges of each of your customers through voice, chat and email to our award-winning TotalAssure QA third-party call monitoring solution; all powered by our proprietary WFO tool, KnoahsARK. Knoah has the adaptability that big companies can’t provide and a level of competency and scale that smaller companies can’t deliver on. Knoah’s innovative and consultative approach has repeatedly earned us awards and recognition from independent review bodies like IAOP.
Published: Monday, June 16, 2014