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News : Knowlarity Launches New Call Center Solutions
New Delhi, India, June 16, 2016 -- Knowlarity Communications, a Singapore-based cloud telephony provider, has launched a solution for startups and SMEs to establish inbound call centers to connect with their customers. The cloud based telephony solution is a scalable alternative to traditional call centers that require huge infrastructure and investments.
"Today an enterprise can stand out in a highly competitive market only by effective and routine communication. Knowlarity’s call center solution provides a package of facilities like real time access and hassle free infrastructure at an affordable cost" says Ambarish Gupta, CEO and Founder, Knowlarity Communications.
"Our Call Center solution is designed to work with our immensely popular CRM integrations. Enterprise clients who have built their entire workflow within CRM systems like Salesforce, Zoho, Freshdesk etc. can start using SuperReceptionist as a call centre platform and further optimize their agents & process productivity with features like Call Queuing, Live Call Monitoring & Call Barging." says Prashanth HN, Product Head at Knowlarity.
Posted by Veronica Silva Cusi, news correspondent
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Knowlarity is a leading cloud telephony company in Asia, which replaces traditional communication hardware system with cloud based telephony solutions for small and large businesses. As of 2014 Knowlarity serviced 7000 customers.
Published: Friday, June 17, 2016