News : Knowlarity Launches New Call Center Solutions
New Delhi, India, June 16, 2016 -- Knowlarity Communications, a Singapore-based cloud telephony provider, has launched a solution for startups and SMEs to establish inbound call centers to connect with their customers. The cloud based telephony solution is a scalable alternative to traditional call centers that require huge infrastructure and investments.
"Today an enterprise can stand out in a highly competitive market only by effective and routine communication. Knowlarity’s call center solution provides a package of facilities like real time access and hassle free infrastructure at an affordable cost" says Ambarish Gupta, CEO and Founder, Knowlarity Communications.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
"Our Call Center solution is designed to work with our immensely popular CRM integrations. Enterprise clients who have built their entire workflow within CRM systems like Salesforce, Zoho, Freshdesk etc. can start using SuperReceptionist as a call centre platform and further optimize their agents & process productivity with features like Call Queuing, Live Call Monitoring & Call Barging." says Prashanth HN, Product Head at Knowlarity.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Do Your Agents Have All The Right Tools?
More Editorial From Knowlarity
Knowlarity is a leading cloud telephony company in Asia, which replaces traditional communication hardware system with cloud based telephony solutions for small and large businesses. As of 2014 Knowlarity serviced 7000 customers.
Published: Friday, June 17, 2016
Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.Ş. on May 24, 2006. Now the second la...
Colt Group S.A. (trading as Colt Technology Services, formerly COLT Telecom Group S.A.) is a multinational telecommunications, IT managed services and data centre services company headquartered in Lon...
Pakistan Telecommunication Company Limited (PTCL) that started its operations in January 2001 under the brand name ‘Ufone’. As a result of PTCL’s privatization, Ufone became a part of the Emirates Tel...
|REACH for Telecom|
Reach is a Palestinian contact center for outsource telecommunications. Established in 2009, Reach is a member of PALTEL companies, offering performance-driven services, through multi-communication ch...