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Salt Lake City, August 28, 2018 -- KomBea announced its launch of a solution to immediately stop credit card fraud and identity theft at companies accepting sensitive information over the phone, which have historically been high-opportunity targets for malicious fraudsters.

SecureCall is a solution that allows companies of all sizes to securely collect sensitive information over the phone such as credit cards, health details, social security numbers (and their international counterparts), tax information and so on without the information ever touching the call center infrastructure or agents ever seeing or hearing the details. 

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"Credit card fraud and identity theft represent pervasive, multi-billion dollar problems in today’s world," said Art Coombs, CEO of KomBea. "Every company that processes credit cards or handles other sensitive customer information over the phone is at risk of fraudsters hacking details from their agents, or agents either maliciously stealing or unwittingly mishandling the data. When employees can see and hear this information, the organization is vulnerable to fraud and breach. With SecureCall, consumers and businesses are never required to audibly provide company reps with sensitive information such as credit card numbers and other private or confidential material."

"Credit card fraud and data breaches are rampant—and it’s time companies take matters into their own hands to protect themselves and their customers from this risk. SecureCall eliminates the opportunity for fraud at a very fundamental level," Coombs added.

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