Milpitas, CA, USA and Hyderabad, India, August, 2018 -- KOOKOO CloudAgent, the contact center software from Ozonetel, announced its WhatsApp Integration on 2nd August. Ozonetel, a player in the US Contact center market, managed the integration within 24 hours of the WhatsApp Business expansion announcement. In the blog announcement, Chaitanya, CIO, Ozonetel Communications says, "We heard the announcement late (at) night and our engineering team pulled an all-nighter to make the integration with KOOKOO CloudAgent a reality."
"Our team worked similarly to ensure a Facebook Messenger Chat API. And only last week, we announced a similar chat + voice functionality in a one-of-its kind widget for business websites. Our aim is to ensure an omnichannel experience, with seamless integrations and superior AI support whenever needed," announced Murthy Chintalapati, CEO Ozonetel.
Posted by Veronica Silva Cusi, news correspondent
About Ozonetel Systems:
Ozonetel Systems is a Hyderabad-headquartered cloud telephony services firm.
Published: Friday, August 10, 2018
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