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News : KPN Sells Call Centre Unit SNT Germany

#contactcenterworld, @kpn
February, 2015 -- KPN has agreed to sell its unit SNT Deutschland (Service Network Telecom) to Livia Group, an investment group based in Munich and Vienna. No financial details of the transaction were disclosed. KPN said the divestment is in line with its strategy to focus on its home market.

SNT provides contact centre services to businesses in Germany, including KPN's former mobile operator E-Plus, now sold to Telefonica. SNT counts around 2,900 employees.

#contactcenterworld, @kpn

2018 Top Ranking Performers Present:

CONTACT CENTER & CUSTOMER ENGAGEMENT

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BERLIN - ORLANDO - MACAO

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Posted by Veronica Silva Cusi, news correspondent
Source: http://www.telecompaper.com

Today's Tip of the Day - Assessing The Proposal

Read today's tip or listen to it on podcast.

Related Editorial

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  • TalkTalk Tops Most-complained About List, with BT Not Far Behind
  • Number Porting to Enhance Competition at Call Centres
  • Avaya Inks Egypt Distribution Deal with Intraconsult Telecom

More Editorial From KPN Telecom

  • KPN Extends Deal with Content Guru for Contact Centre Offer
  • KPN to Close Contact Centre in Eindhoven
  • KPN and Content Guru Target Decade of storm Benelux
  • Dutch Government Extends Telephony Contracts
  • Content Guru and KPN Secure Deal with Chubb

About KPN Telecom:
Royal KPN N.V., a multimedia company, provides consumers and consumer households with fixed and mobile telephony-, and Internet- and TV services.
       

Published: Thursday, February 26, 2015

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