News : Kyivstar Upgrades Customer Feedback System
Kyiv, Ukraine, July 29, 2015 -- Ukrainian mobile operator Kyivstar has introduced the Closed Feedback Loop system, enabling subscribers to send feedback on the quality of various units of the company.
Customers applying to the company over any contact form, including a call centre, the online portal, services centre or other means, can fill in the questionaire about services quality.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Some 150,000 subscribers have evaluated the work quality of the operator over the system in the 50 days since launch.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Recruit By Phone
More Editorial From Kyivstar
Kyivstar is the number 1 operator in the telecom market of Ukraine. About 25 million customers have chosen its services. Kyivstar is the Ukrainian business unit of the International telecom player VimpelCom Ltd. Kyivstar provides voice and data services through the full range of technologies in wireless and fixed networks, and converged services for large and national companies. Our mission: we make life better by providing telecommunication services of the highest quality. All our actions are subordinate to idea of Active Care about customers. Our vision: to be the best and the most trusted company in Ukraine.
Published: Friday, July 31, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Tower Bersama Group|
PT Tower Bersama Infrastructure Tbk ("TBIG") is the holding company of the Tower Bersama Group. TBIG was established in 2004 and was listed on the Indonesia Stock Exchange on October 26, 2010. Towe...
|BPO PLUS WLL|
BPO+, a collaborated entity of two distinctly varied professional corporations, is a provider of World-class Contact Center and BPO services, Telecom System Integration and IT services from the Gulf C...
Mobile Telecommunication Operator