OK
X

A T T E N T I O N !

Tickets on sale for our own 'Industry leading, highest rated' event out there!

The NEXT GENERATION
Contact Center & Customer Engagement
BEST PRACTICES Conference
featuring 2018 Top Contact Centers / CX Organizations!!
Events taking place in Europe, US, Asia

FIND OUT MORE

United States
Login
Invalid Login
Email
Password

Reset / Forgot Password Link

Register FREE
Become a Basic Member for free. Click on the memberships tab
Memberships
FacebookLinkedInTwitterRSSYoutubeInstagramContactCenterWorld
Exec Menu:
Classic Menu:
Default Classic Sub Menu:
Become a Basic Member for free. Click Here
Menu
  • Advertise
    • Overview
    • Directory
    • Banners
    • Emails
    • Events
    • Awards
    • Certification
    • Added Value
    • FAQ
  • Articles & News
  • Awards
    • Overview
    • Categories
    • How to enter
    • Past winners
    • FAQ
    • My entries
      • Overview
      • Welcome
      • Add Location
      • My Award Entries
      • My Payments
      • Submission Status
      • My Admins
      • Help
    • Judge / Sponsor
    • Industry Champion
    • Employee Engagement
  • Benchmarking
    • Global Benchmarking Study
    • Contact Center Exchange Program
    • Best Practice Conferences
    • Best Practice Awards
  • Events
    • North & South America
      • Americas Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
    • Europe, Middle East & Africa
      • EMEA Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
    • Asia Pacific
      • Asia Pacific Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
    • Global
      • Global Overview
      • Networking
      • Certificate/Benchmarking
      • Conference Schedule
      • Book Tickets
      • Contact Us
      • Venue/Travel
      • Gala Dinner
      • Travel Information
      • Useful Information
      • Convince Your Boss
      • Sponsorship
      • Transaltion Services
  • Groups
    • Aerospace
    • Agent Zone
    • Association
    • Automotive
    • Awards
    • Banking / Finance / Credit
    • Benchmarking
    • Best Practices
    • Charity / Not For Profit
    • Computer Hardware / Software
    • CRM
    • Executive Track
    • Government
    • Healthcare / Pharmaceutical
    • HR
    • Insurance
    • Legal
    • Management
    • Manufacturing
    • Outbound
    • Outsourcing
    • Performance
    • Quality
    • Retail
    • Service Industry
    • Social Media
    • Tactics & Strategy
    • Technology
    • Telecom
    • Training
    • Travel / Transportation / Tourism
    • Utilities
    • Workforce Management
  • Jobs
  • Resources
    • International Contact Center Week
    • TopPlace2Work
    • Mobile App
    • Social Exchange Program
    • The Learning Academy
    • Find a Career
    • Glossary
    • Link to Us
    • Industry Social Overview
    • RSS Feeds
    • Company Blogs
    • Sponsorship Opportunities
    • Submit Editorial
    • Association Directory
    • Demo's and Tutorials
    • Feeds for Your Website
    • Event Photos
  • Suppliers
  • Tips
  • Tips
  • Articles
  • Events
    • Best Practice Conferences
    • Other Events
  • Awards
  • Benchmarking
    • Global Benchmarking Study
    • Contact Center Exchange Program
    • Best Practice Conferences
    • Best Practice Awards
  • Jobs
  • Suppliers
  • Resources
    • International Contact Center Week
    • TopPlace2Work
    • Mobile App
    • Social Exchange Program
    • The Learning Academy
    • Find a Career
    • Glossary
    • Link to Us
    • Industry Social Overview
    • RSS Feeds
    • Company Blogs
    • Sponsorship Opportunities
    • Submit Editorial
    • Association Directory
    • Demo's and Tutorials
    • Feeds for Your Website
    • Event Photos
  • Advertise
  • Groups
    • Aerospace
    • Agent Zone
    • Association
    • Automotive
    • Awards
    • Banking / Finance / Credit
    • Benchmarking
    • Best Practices
    • Charity / Not For Profit
    • Computer Hardware / Software
    • CRM
    • Executive Track
    • Government
    • Healthcare / Pharmaceutical
    • HR
    • Insurance
    • Legal
    • Management
    • Manufacturing
    • Outbound
    • Outsourcing
    • Performance
    • Quality
    • Retail
    • Service Industry
    • Social Media
    • Tactics & Strategy
    • Technology
    • Telecom
    • Training
    • Travel / Transportation / Tourism
    • Utilities
    • Workforce Management
WHAT CAN WE HELP YOU FIND?
categories
All
Articles
Tips
People
Company
Jobs
Video
Blog
Gallery
Glossary
Store

News : Labor Group Pushes for Passage of Safer Workplace Bill

#contactcenterworld

Manila, Philippines, Jan 1, 2018 -- A workers’ group urged the Senate to expedite the passage of the bill on occupational safety that impose stiff penalties to companies that fail to observe safety standards in workplace.

Federation of Free Workers (FFW) pushed for the passage of Senate Bill No. 1317 or the Occupational Safety Hazard (OSH) Code, following the deaths of 38 call center employees in a Davao City mall fire last week.

"Workers can’t afford to wait for another raging inferno before Congress gets its act together and adopt a new law that will ensure safety and health at the workplace," said FFW president Atty. Sonny Matula.

"The Senate is well aware of a number of workplace accidents but we don’t know the reasons why it is taking our senators a long time to act on a long pending urgent measure," he added.

2018 Top Ranking Performers Present:

CONTACT CENTER & CUSTOMER ENGAGEMENT

BEST PRACTICES

BERLIN - ORLANDO - MACAO

FIND OUT MORE!

The bill, which has been approved by the House of Representatives on its third and final reading last January 2017, aims to strengthen compliance with occupational safety and health standards and provide stiff penalties for violations.

Matula said the Philippines has no comprehensive law on occupational safety and health, noting that the government only has separate administrative issuances on OSH by the Department of Labor and Employment, the Department of Environment and Natural Resources, and the Department of Energy.

These orders cover different industries and workplaces—including manufacturing, construction, mining operations and power plants—and mostly with "archaic provisions which are difficult to implement with fines ranging only from P1,000 to P10,000," Matula explained.

"The pains and sufferings caused by the preventable call center fire in Davao City to the families, relatives and friends are incalculable and unquantifiable," he said.

The lawyer said unsafe or unhealthy workplaces are "causing lives and limbs as well as destruction of properties which affect both workers and employers."

He cited several incidents of workplace accidents over the past years, including the 46-hour fire at the House Technology Industries (HTI) in Cavite that killed three workers and injured 125 in February last year; the Kentex Manufacturing factory fire in Valenzuela City in May 2015 wherein 72 workers perished; and the collapse of the open-pit coal mine of Semirara Mining Corporation in Antique in July 2015, burying nine workers alive.

"These numbers show the poor state of compliance with the occupational safety and health standards. Despite the fact that workplace accidents would always prompt tighter regulations, compliance by all industries continue to be an issue," Matula pointed out.

The measure strengthens the Labor secretary’s visitorial powers and sets the administrative fine to violators with P100,000 per day the violation is committed or such amount set by the Labor secretary.

It also fines employers with P100,000 to P250,000 for every injury and P250,000 to P500,000 for every death that resulted in the violation of the law.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://newsinfo.inquirer.net

Today's Tip of the Day - Measuring Performance

Read today's tip or listen to it on podcast.

Related Editorial

  • HGS Integration of Bots & Brains Wins Top Honors at 12th Annual Top Ranking Performers Global Awards
  • 2017 Best Contact Centers & Professionals in the World Announced
  • HGS Commitment to Optimizing CX Earns Top Honors for Best Outsourcing Partnership
  • Scivantage Brings Home Gold with Two Wins at the Contact Center World Awards
  • ListenTrust Wins Gold for Best Contact Center and Best Contact Center Sales Professional
  • 2017 Top Ranking Performers Best in Asia Pacific Announced

Published: Tuesday, January 2, 2018

Printer Friendly Version Printer friendly version

Industry Suppliers

Get Listed
Arise Virtual SolutionsArise Virtual Solutions
Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-ho...
(view more)
TeleoptiTeleopti
Teleopti is a global provider of workforce management (WFM) software, offering a WFM solution that is sophisticated, localised and easy to use. Teleopti focuses on helping contact centers, back office...
(view more)
Aspect SoftwareAspect Software
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...
(view more)
Genex Infosys LimitedGenex Infosys Limited
Genex Infosys is managed by a group of young and dynamic people having extensive knowledge and global exposure in the field of BPO and IT services. Genex is the largest BPO Company in Bangladesh is an...
(view more)
Get Listed

Upcoming Events

Submit Event
EUROPE, MIDDLE EAST & AFRICA - NEXT GENERATION Contact Center & Customer Engagement Best Practices
2018 Top Ranking Performers from ContactCenterWorld.com showcase the top contact centers and professionals from all over the region! Read More...
 1
 2193 
Share