Monterey, CA, USA, March, 2017 -- LanguageLine Solutions is making an enhancement to its proprietary LanguageLine(R) InSight? Video Interpreting application, the company announced.
The enhancement features a simple interface that asks "How Did We Do?" and empowers users to score just-concluded calls on a scale of 1-to-5 stars, while also allowing them to provide more specific comments if they choose.
"At LanguageLine Solutions, we are dedicated to total and complete client satisfaction," President and Chief Executive Officer Scott W. Klein said. "To make this our daily reality, we focus on continuous improvement, which starts by listening to our clients. This enhancement gives us immediate client feedback that will drive our quality program to the next level."
Posted by Veronica Silva Cusi, news correspondent
Source: Language Line
About LanguageLine Solutions:
LanguageLine Solutions offers language access solutions, over-the-phone, video remote, and onsite interpreting, translation and localization, as well as interpreter and bilingual staff training and assessment.
Published: Monday, March 20, 2017
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