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News : Lapu-Lapu to Create e-Library, Call Center Academy using Chinese-donated Computers

#contactcenterworld

Lapu-Lapu City, Cebu, Phiippines, Sept, 2019 -- The Lapu-Lapu city government will be opening an e-library for free, using brand new computer with free internet and printing services using the computers donated by the Lapu-Lapu City Chinese Guild.

Mayor Junard "Ahong" Chan received the 20 brand new state of the art computers, where its Central Processing Unit (CPU) is built-in to its screen monitor, from the guild represented by its president, Shouqi Zhao, at the mayor’s office on Thursday, September 19, 2019.

"We extend our heartfelt gratitude to the Lapu-Lapu City Chinese Guild for this generous donation and we hope this will not be the last time they partner with us," said Chan.

The mayor said they would utilize the vacant space at the Hoops Dome for the e-library, which can accommodate up to a hundred persons.

The city will add 10 more computers, bringing to 30 the number of computer sets at the e-library. Those who have their own laptops or mobile gadgets can also use the free wi-fi connection at the e-library, Chan said.

Once operational, the e-library will be opened from 8 a.m. to 5 p.m., he said.

The call center academy will also have the same operating hours and will operate alongside the e-library since the city has already partnered with a business process outsourcing (BPO) company that is willing to teach those interested to work as call center agents.

Chan said they would also consider a night time operation.

The mayor stressed that while the internet is free, social media platforms and e-game sites cannot be accessed.

The e-library will be launched on the first week of October as the area is still being prepared, he said.

Chan added that the Chinese company that donated the computers will be putting up a construction materials store in Lapu-Lapu City.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://cebudailynews.inquirer.net


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Today's Tip of the Day - Power Hour

Read today's tip or listen to it on podcast.

Published: Tuesday, September 24, 2019

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2021 Buyers Guide Help Desk Software

 
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OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
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