News : LAST CALL: 142 Jobs Lost as Jacksonville Call Center Closing
Jacksonville, NC, USA, Aug, 2019 -- An Eastern Carolina call center is closing, throwing dozens of workers on the unemployment line.
Alorica says it will shutter it's Jacksonville facility on October 31st.
The 142 employees at the operation on Gum Branch Road were notified of the closing on Wednesday.
Most of the employees are customer service representatives.
Alorica says it is closing the Jacksonville call center "due to business needs and operational efficiencies".
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Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Self-Service Functionality
More Editorial From Alorica
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone and through social media. From acquisition and sales to customer care and support, Alorica provides a host of world class services, including customer relationship management and back office support. We’re proud to passionately serve clients as diverse as we are — including communications, financial services, healthcare, retail and tech companies, many in the Fortune 500. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees across the globe.
Published: Tuesday, August 27, 2019