News : Make Payments from Your Wrist With Latest Customer Service Innovation from Sallie Mae
Newark, DE, USA, Jan 13, 2017 -- Sallie Mae, a saving, planning, and paying for college company, has kicked off the new year with its latest customer service enhancement: the ability for customers to view and make payments on their student loan accounts from an Apple Watch.
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The newest innovation from Sallie Mae is part of the company’s continued commitment to enhancing customers’ overall experience. The expansion into wearables comes just weeks after Sallie Mae introduced its mobile app for iPhone and Android devices. The company’s new mobile app lets customers access loan information, including current balance, total amount due, interest rate, and payment history, as well as make loan payments. To perform those functions on an Apple Watch, iPhone users simply sync their phone to the watch.
"We hear from customers that they want choice, convenience, and flexibility, and we are constantly looking for new ways to respond to their needs," said Dan Kennedy, senior vice president and chief information officer, Sallie Mae. "We’re proud to be the first major private student lender to bring the Apple Watch payment option to market and give customers the option to manage their accounts and make payments from their homes, on their phones, or now on their wrists."
Posted by Veronica Silva Cusi, news correspondent
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About Sallie Mae:
SLM Corporation is a publicly traded U.S. corporation whose operations are originating, servicing, and collecting on student loans.
Published: Thursday, January 19, 2017
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