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News : Lavallette Police Department Chooses Spok Solution
Springfield, VA, Dec 10, 2014 -- The beach community of Lavallette, N.J. has selected Spok’s 9-1-1 call center solution for its new police headquarters. The police department picked Spok to provide the foundation for its 9-1-1 community response because of its scalability, the ability to use off-the-shelf equipment, and reviews from other users, said Lavallette Police Chief Colin M. Grant.
"Our headquarters was destroyed during Superstorm Sandy, and we’ve been operating out of three trailers," Grant explained. "When we started considering a PSAP (public safety answering point) for our new building, we decided to go in a different direction from our previous vendor. The Spok(R) pc/psap solution gives us exactly what we were looking for today – and in the future."
When someone dials 9-1-1 for emergency assistance, the call goes to a dispatch center for response. With Spok pc/psap’s graphical interface, emergency dispatchers are able to involve police, fire, EMT, and hazmat personnel instantly with a click of the mouse or a touch of the screen, saving precious time in emergency situations.
Posted by Veronica Silva Cusi, news correspondent
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Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. SPOK, -0.88% is proud to be a leader in critical communications for healthcare, government, public safety, and other industries. We deliver smart, reliable solutions to help protect the health, well-being, and safety of people around the globe. More than 125,000 organisations worldwide rely on Spok for workflow improvement, secure texting, paging services, contact centre optimisation, and public safety response.
Published: Friday, December 12, 2014