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News : Law Firm Opens Business Interruption Insurance Helpline for COVID-19 Claims

#contactcenterworld

Chicago, IL, USA, April, 2020 -- Jaszczuk P.C., a law firm concentrating its practice in business insurance recovery litigation, announced that its legal team has launched a new initiative to provide business owners with resources and consultation regarding COVID-19-related business interruption insurance claims. The firm has opened a dedicated COVID-19 helpline for business owners and is offering free consultations for companies with questions about their business interruption insurance policies.

The COVID-19 pandemic is having an unprecedented impact on businesses across the country. With massive closings mandated nationwide, companies in almost all industries are affected. Virtually every business is suffering interruptions; some facilities are required to close entirely, and furloughs, layoffs, and terminations are rampant. As a result, companies are filing business interruption insurance claims in good faith, but most are finding that even though their policies provide coverage for lost income, insurance companies are routinely denying their claims.

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"Large and small businesses should be aware that insurers are going to deny these claims automatically and without giving due deference to the language of the policy and the governing law," said Daniel Schlessinger, partner at Jaszczuk P.C. "There are strong arguments and precedential court decisions finding that structural damage is not required in order for there to be damage to business property. As more companies are closing their doors to obey state-wide shutdowns and keep their communities safe from the spread of COVID-19, there is a real and tangible impact on their business. We urge business interruption insurance policyholders to speak with a business law professional before they file a claim or—even more importantly—if their claim has been rejected."

Jaszczuk P.C.’s experienced legal professionals believe that corporations with business interruption insurance policies have rights and recourse - even those with policies that have so-called "virus exclusion" clauses. 

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Jaszczuk P.C.:
Founded by noted litigator, Martin Jaszczuk, and led by nationally renowned insurance coverage counsel, Daniel Schlessinger, Jaszczuk P.C. offers more than 100 years of collective experience working on high-stakes insurance coverage matters. Utilizing their decades of experience representing insurers at an AmLaw100 firm, the attorneys of Jaszczuk P.C. fight for the rights of business owners. Insurance recovery cases are a cornerstone of their practice.
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Published: Monday, April 20, 2020

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2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 

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