News : Contact Centre Outsourcer for the Airline Industry Opens Fifth Base in Malaysia
Kuala Lumpur, Malaysia, Sept 13, 2016 -- Mindpearl, a customer support provider to the aviation industry, opens its fifth base; in Malaysia establishing a reliable customer support solution in the Asian region.
The office base in Shah Alam will complement Mindpearl’s existing global footprint and strengthen its existing multilingual, follow the sun service offering.
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Mindpearl is currently strategically located in Australia, Spain, South Africa and Fiji. The Malaysian office will extend its reach in delivering critical customer service solutions to leading names in the aviation sector.
"This is yet another milestone achievement for Mindpearl and our airline industry clients where our award-winning customer support centres across the globe allow us to develop and deliver a superior relationship between our clients and their customers," said William Pattison, Chief Executive Officer at Mindpearl in his speech to the media.
Ir. Siva Ramanathan, Chief Strategy Officer of MDEC said, "Having Mindpearl open an office here speaks volumes in terms of Malaysia’s readiness in supporting global demands. We are proud to have Mindpearl as one of our MSC-status companies and we look forward to building a strong and fruitful relationship with them."
Posted by Veronica Silva Cusi, news correspondent
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Mindpearl designs, implements and operates multi-channel contact centre solutions around the world.
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