News : Leicester Cathedral Invests in Harlequin CRM
Leicester, UK, Oct 29, 2015 -- Following the success of its King Richard III Appeal, Leicester Cathedral is replacing its aging charity software with Harlequin CRM. In a project set to go-live in the New Year, the Cathedral has invested in a seven user system from Harlequin along with the Events and Volunteers modules.
Claire Recordon, Marketing and Development Officer at Leicester Cathedral Charitable Trust says:
"We were outgrowing our previous system and the time had come to change. We have many long-term supporters and as a result of the Appeal, have many new ones – all of whom need to be looked after sensitively and efficiently to build deep rooted relationships.
"After two years of watching the charity CRM marketplace, we invested in Harlequin CRM because so many people recommended it. We have looked at the system extensively and are convinced of its capabilities. As a company, Harlequin is a good fit for the Cathedral – they are a well-established, family business and highly personable. Already our initial project days have been reassuring.
Tom Ellis, Managing Director of Harlequin says:
"Data migration is an important part of Leicester Cathedral’s project to enable its wealth of information to be built on. After a November set-up and installation, testing and training is planned for early December with go-live in the New Year.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Be Prompt
More Editorial From Harlequin CRM
About Harlequin CRM:
Harlequin designs CRM, fundraising and accounting software that enables charities to stand out and achieve strategic success. Harlequin utilises the Microsoft SQL Server relational database and .NET technologies. Established in 1986, Harlequin supports 275 not-for-profit organisations across the UK. With a 99% client retention rate, Harlequin works with healthcare and welfare organisations, faith charities, education establishments, museums, arts charities and membership associations. In 2014, 2013, 2012 and 2011 Harlequin topped the Charity CRM Software Survey.
About Leicester Cathedral:
The Cathedral Church of St Martin, Leicester, usually known as Leicester Cathedral, is a Church of England cathedral in the English city of Leicester and the seat of the Bishop of Leicester.
Published: Friday, October 30, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
global provider of contact center services and back-office processing
Noble Systems Corporation is a global provider of contact center, workforce engagement, and analytics technologies, offering premise, cloud, and hybrid platforms. Noble Systems has been providing inno...
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience w...