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News : LendingPoint Chooses Vonage's Unified Communications and Contact Center Solutions

#contactcenterworld, @vonage

Holmdel, NJ, USA, Feb. 5, 2020 -- Vonage (Nasdaq: VG), a global business cloud communications provider, announced that LendingPoint, a data and technology platform provider for financial institutions, has chosen Vonage for its unified communications and contact center solutions to power all of LendingPoint's communication channels.

"We're delighted to be working with an award-winning, technology company like LendingPoint. We've been watching their growth journey and are excited to see our integration capabilities and scalable unified communications technology deliver a completely unique and personalized customer experience to their rapidly growing base of more than 7 million consumers," said Reggie Scales, SVP of Applications Group Sales for Vonage.

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With Vonage, LendingPoint will have the ability to connect its global workforce and transform how its employees connect with their customers. LendingPoint will leverage Vonage's communications solutions to drive increased employee productivity and a better customer experience through technology tools that enhance engagement and enable personalized, real-time interactions. 

"Vonage's strong partnership with Salesforce was an important part of LendingPoint's decision," said KN Kasibhatla, Chief Technology Officer for LendingPoint.

"We're thrilled to have found a partner like Vonage who truly understands our dynamic business and has the expertise needed to deliver best-in-class customer connectivity. They will be an integral part in helping us meet our aggressive growth goals," Kasibhatla continued. "We view Vonage as a long-term strategic partner whose vast product set will help us provide a lending experience our customers deserve while improving internal operational efficiencies and team productivity."

#contactcenterworld, @vonage

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Vonage:
Company LogoVonage (NYSE: VG) is a provider of communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide communication solutions that offer flexibility, portability and ease-of-use. Our Vonage World plan offers unlimited calling to more than 60 countries with popular features like call waiting, call forwarding and voicemail - for one low monthly rate. Vonage Holdings Corp. is headquartered in Holmdel, New Jersey. Vonage is a registered trademark of Vonage Marketing Inc., a subsidiary of Vonage Holdings Corp.
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Today's Tip of the Day - Do Your Wall Boards Really Help?

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2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
 
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