News : Librestream Announces the Expansion of Onsight Virtual Presence System
Winnipeg, MB, Canada, Oct 26, 2015 -- Librestream, a provider in Virtual Presence systems for enterprise video collaboration, announced the latest 7.0 release of the Onsight platform.
Manufacturers, energy, public sector, and field service operations use Onsight to collaborate between engineers, field service workers, suppliers, and direct with customers. This direct customer service option was enhanced in Version 7.0 with custom branding options, call center workflow integration, and support for Android as well as iOS and Windows. The Windows app now supports tablet and PC use with a simple interface and camera support.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Play Your Agents Their Calls
Librestream Technologies Inc. is the leader in developing innovative Virtual Presence systems for enterprises in manufacturing, energy, public sector and field service industries. With its patented Onsight virtual presence system, Librestream extends traditional video conferencing and collaboration services to leverage experts into the field.
Published: Tuesday, October 27, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Convergys delivers consistent, quality customer experiences in 58 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, an...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
Salesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file man...