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News : Limerick Councillors to Lobby for Employees of Call Centre Following Job Losses

#contactcenterworld, @AriseVSInc

Limerick, Ireland, March 11, 2020 -- Members of Limerick’s metropolitan district are to write to the new Enterprise Minister when they are appointed over recent job losses at a call centre in Raheen.

At this month’s metropolitan meeting, Labour councillor Conor Sheehan proposed the letter asking them to intervene in relation to the job cuts there.

He said new business must be found for the Arise call centre, which confirmed 40 job losses last month following a decision by Vodafone not to renew its contract with the company.

Cllr Sheehan said: "The vast majority of these workers are low paid working slightly above the minimum wage. We need to see if we can secure alternative contracts for this site."

#contactcenterworld, @AriseVSInc


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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.limerickleader.ie


About Arise Virtual Solutions:
Company LogoArise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises from startups to Fortune 500.
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Today's Tip of the Day - Customers Wary Of Fraud Calls

Read today's tip or listen to it on podcast.

Published: Thursday, March 12, 2020

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

*T...
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2.) 
Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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