News : Linqto Adds Videoconferencing to Mobile Banking
Sept 26, 2014 -- Linqto announces its new Personal Banker app, which lets banks add videoconferencing to their mobile banking apps. Branch or call center staff at the other end of the video chat can give extra help to customers struggling with a transaction or feature, or provide financial advice. In the company's demo, it showed a remote call center representative depositing a check for a customer through his phone.
"Customers who interact face to face feel more understood and satisfied," said Dune Thomas, vice president of mobile banking solutions Linqto.
Posted by Veronica Silva Cusi, news correspondent
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