News : Listen Up Español Celebrates 9th Year Anniversary
Portland, ME, USA, April 1, 2015 -- Listen Up Español, a bilingual call center, celebrated its ninth business anniversary on March 28, 2015.
"The past nine years have been an exciting roller coaster," said Craig Handley, CEO and co-founder of Listen Up Español. "As a company we have grown tremendously, refined our skills and expanded into new business opportunities. The success we have experienced is proof that the crazy idea my business partner and I had many years ago was worthwhile."
"From the moment Craig and I established Listen Up Español, we knew wanted to develop a company culture that motivated employees to exceed expectations," said Tony Ricciardi, President and co-founder. "By inviting staff to join a unified goal of ‘Delivering Awesomeness,’ we have built a commitment to each company core value which has helped shape our business culture and strategy."
Posted by Veronica Silva Cusi, news correspondent
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ListenTrust (formerly Listen Up Español) is a bilingual contact center for Spanish and English agent services with a focus on strengthening the person-to-person connection to improve a customer’s experience with a brand. Headquartered in Portland, Maine and operating in Mexico and Belize, the company employs over 800 agents and provides businesses with contact center services to reach consumers in the United States, Mexico and other countries in Latin America. ListenTrust offers clients a broad range of services, including inbound and outbound sales, nonprofit donation calls, customer service and lead generation. Additionally, ListenTrust provides campaign planning, scripting and advertising production services in both Spanish and English. With a focus on measurement, training and a sales psychology, ListenTrust makes it a point to turn the person-to-person customer interaction into revenue.
Published: Thursday, April 2, 2015