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News : Listen Up Español Wins in Best in Biz Awards 2013
Portland, Maine, Nov 21, 2013 -- Listen Up Español has been named a silver winner in Company of the Year category in Best in Biz Awards, an independent business awards program judged by members of the press and industry analysts.
Listen Up Espanol made a remarkable comeback from one of the hardest years in its history by counting on its people to execute on processes, refining operational techniques and working with clients on media spends. Everyone in the organization embraced the core values "United as One" and "Embrace and Drive Change" that perpetuated success for the company.
"Being named Company of the Year for 2013 by a panel of top industry analysts and journalists is one of our greatest achievements this year," says Tony Ricciardi, Co-Founder and President of Listen Up Espanol. "Listen Up Espanol is all about "Delivering Awesomeness" and we are excited to be acknowledged for our innovation and dedication in marketing to the U.S. Hispanic."
"The Best in Biz award acknowledges Listen Up Espanol’s leading position in the Spanish telemarketing industry," says Craig Handley, Co-Founder and CEO of Listen Up Espanol. "We have made a commitment to Spanish marketing as demonstrated through our expansion into online marketing to the U.S. Hispanic consumer."
Winners of Best in Biz Awards 2013 were determined by an independent panel of 51 judges from top-tier news, business and technology publications, as well as broadcast outlets and analyst firms, such as Bloomberg Businessweek, Chicago Tribune, Computerworld, Crain’s New York Business, Entrepreneur, Fast Company, Financial Times, Fortune, Hartford Courant, Inc. Magazine, Reuters, San Francisco Chronicle, Small Business Digest and USA Today.
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Posted by Veronica Silva Cusi, news correspondent
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ListenTrust (formerly Listen Up Español) is a bilingual contact center for Spanish and English agent services with a focus on strengthening the person-to-person connection to improve a customer’s experience with a brand. Headquartered in Portland, Maine and operating in Mexico and Belize, the company employs over 800 agents and provides businesses with contact center services to reach consumers in the United States, Mexico and other countries in Latin America. ListenTrust offers clients a broad range of services, including inbound and outbound sales, nonprofit donation calls, customer service and lead generation. Additionally, ListenTrust provides campaign planning, scripting and advertising production services in both Spanish and English. With a focus on measurement, training and a sales psychology, ListenTrust makes it a point to turn the person-to-person customer interaction into revenue.
Published: Monday, November 25, 2013