News : Lititz Mutual Insurance Selects Cincom’s Customer Communications Software
San Antonio, TX, USA, June 13, 2016 -- Cincom Systems, a worldwide software provider, announced that Lititz Mutual Insurance Company, a mutual insurer offering a broad range of homeowners and business insurance products, has chosen Cincom Eloquence as its new customer communications solution to streamline policyholder and agent communications processes.
"Since 1888, Lititz Mutual has been founded on the soundest of ideals—thrift, integrity, caring, reliability, quality, fairness and above all, a sense of responsibility to our agents and to the thousands of individuals and businesses that have been insured under our banner. An important element in that commitment is providing a stellar experience each and every time—from policy issuance to claims—and we are confident that Cincom Eloquence will play a key role in helping us deliver on that promise," said Scott Lutz, vice president claims at Lititz Mutual Insurance.
"Several of the other competitive solutions we looked at were not as flexible with respect to how we operate, leaving us with no option but to change our processes. Cincom’s Eloquence, on the other hand, provides us with flexibility; adapting to our processes versus dictating new ones.
"We are pleased that Lititz Mutual Insurance has selected Cincom Eloquence to power its communications processes, and we will strive to exceed their expectations in every way," commented Heath Laudick, North American sales director, Cincom Document Solutions.
Posted by Veronica Silva Cusi, news correspondent
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Published: Tuesday, June 14, 2016