News : LiveOps Expands Agent Services Business
Austin, TX, Sept 17, 2015 -- LiveOps, Inc., a global provider in cloud contact center and customer service solutions, announces the launch of ant agent sourcing effort. LiveOps is adding 5,000 new independent, work-from-home agents this fall to meet the growing demand for contact center services.
New work-from-home opportunities will be available in inbound sales, roadside assistance, insurance claims, life insurance sales and healthcare services. LiveOps’ pool of licensed independent agents grew by 40 percent in 2014 and the demand for licensed insurance agents has continued into 2015. LiveOps offers free, comprehensive certification through the company’s LiveOps University with social learning to streamline the independent agent on-boarding. Independent contracting opportunities will be posted the website throughout the fall.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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LiveOps, Inc., a company focused on virtual contact center technology and services, enables businesses to deliver high performance call centers and high quality customer contact in the most cost-effective means possible. Its on-demand contact center applications provide an enterprise-scale virtual call center infrastructure, while its network of 16,000 agents can represent companies in an effective and professional manner. LiveOps'' solutions allow for greater flexibility, quality, scalability, control and cost savings.
Published: Wednesday, September 23, 2015