News : LiveOps Names Vasili Triant Chief Executive Officer
Redwood City, CA, Nov 10, 2014 -- LiveOps, Inc., the global provider in cloud contact center and customer service solutions, announces that Vasili Triant has been named Chief Executive Officer (CEO). Triant has served as interim CEO since June and was previously LiveOps’ senior vice president of Cloud Application Sales.
"The Board has been impressed with Vasili’s strategic and operational depth, as well as his understanding of how the technology-enabled service industry is changing globally," said Bill Trenchard, chairman of LiveOps’ Board of Directors. "I have had the pleasure of working closely with Vasili these past few months. His skillset and experience, combined with his thoughtful approach to leading the company, have proven that he is clearly the best person to lead LiveOps in its next phase of growth."
Triant brings his nearly 20 years of experience in customer service and telecommunications to his new role as CEO. During his tenure at LiveOps, Triant has driven more than 50 percent average annual growth of the Cloud Platform business. Prior to LiveOps, Triant spent nearly a decade at ShoreTel where he led Asia Pacific Sales and Contact Center Practice. He also founded EvVolv Technologies, a successful IP telephony solutions provider that designed and implemented solutions around the Cisco, Mitel and ShoreTel platforms. Before EvVolv Technologies, Triant served as the director of sales at Com2001.com, a server-based IP PBX company that designed state-of-the-art speech-enabled UC solutions. He earned a Bachelor’s degree in Business Administration from the University of San Diego.
Posted by Veronica Silva Cusi, news correspondent
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LiveOps, Inc., a company focused on virtual contact center technology and services, enables businesses to deliver high performance call centers and high quality customer contact in the most cost-effective means possible. Its on-demand contact center applications provide an enterprise-scale virtual call center infrastructure, while its network of 16,000 agents can represent companies in an effective and professional manner. LiveOps'' solutions allow for greater flexibility, quality, scalability, control and cost savings.
Published: Tuesday, November 11, 2014