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News : LiveOps Selected by AlwaysOn as an OnDemand 100 Winner
Redwood City, Calif., June 12, 2014 -- LiveOps, Inc., a global provider in cloud contact center and customer service solutions, announces that it has been chosen by AlwaysOn as one of the OnDemand Top 100 winners. Inclusion in the OnDemand 100 signifies leadership amongst its peers and approaches and technologies that are likely to disrupt existing markets and entrenched players. LiveOps was specifically selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value and media buzz.
"This year, the top cloud infrastructure, SaaS and on-demand software players are making serious inroads into the enterprise and business community," says Tony Perkins, founder and editor of AlwaysOn. "Excellent software offerings are making the cloud an even more attractive place to do business. Both business and consumer users are migrating to the cloud in droves, bringing us into a new digital age filled with opportunity. This year’s OnDemand 100 winners list is jam packed with companies that are using the cloud to create and host imaginative, versatile apps. Mobile, business, consumer—the on-demand universe is propelling the entire Global Silicon Valley into an interdependent, connected and mobile future."
The OnDemand 100 winners were selected from among hundreds of other technology companies nominated by investors, bankers, journalists and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2014 list.
"We’re honored to be among the OnDemand Top 100 winners for the fourth year in a row, further validating how LiveOps is truly helping to lead the customer experience revolution," said Marty Beard, chairman and CEO of LiveOps. "This recognition continues to showcase our own innovations in the next-generation contact center. LiveOps Engage combined with WebRTC technology and real-time contextual routing transforms the multichannel customer journey, enabling brands to deliver an unparalleled customer experience."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Managing Change
More Editorial From LiveOps
LiveOps, Inc., a company focused on virtual contact center technology and services, enables businesses to deliver high performance call centers and high quality customer contact in the most cost-effective means possible. Its on-demand contact center applications provide an enterprise-scale virtual call center infrastructure, while its network of 16,000 agents can represent companies in an effective and professional manner. LiveOps'' solutions allow for greater flexibility, quality, scalability, control and cost savings.
Published: Friday, June 13, 2014