San Francisco, CA, USA, Feb, 2022 -- LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ: LVOX), a cloud-based provider of customer service and digital engagement tools, announced a strategic partnership with Sandler Partners, a distributor of connectivity and cloud services. The Company’s latest partnership will bring Sandler Partners’ loyal and valued Partners into LiveVox’s channel ecosystem.
Under the terms of the partnership, Sandler Partners’ network of Partners can now offer LiveVox’s performance-driven, blended omnichannel contact center solutions. As part of the partnership, LiveVox will also educate Sandler Partners agents about their full suite of digital messaging and practical AI solutions and technologies.
"Partnering with Sandler is another important milestone as we continue to expand our channel ecosystem and bring our capabilities to more of the market," said Dan DeLozier, LiveVox’s AVP of Channel and Alliances. "Alan and his team have built an incredible organization, and their rapid growth is evidence of that. We are very excited to get our platform in the hands of America’s fastest growing independent technology services distributor, enabling more contact centers to provide exceptional experiences for customers and agents everywhere."
"LiveVox’s next-generation omnichannel CCaaS platform wins when it comes to the strength and capabilities of their blended voice and digital messaging capabilities, as well as their robust compliance and risk mitigation credentials," said Caleb Tucker, Sandler Partners Senior Vice President. "For customers with a need to supercharge their outbound and lead generation efforts across all communication channels, while driving increased efficiencies throughout the customer journey, LiveVox will unify all inbound and outbound touchpoints into a single-pane-of-glass platform."
Posted by Veronica Silva Cusi, news correspondent
LiveVox is a provider of hosted dialer solutions for the credit and collections industry. Patented technology and industry knowledge allow LiveVox to assist clients with optimizing their operations and collection strategies. Private, carrier-grade VoIP networks enable LiveVox to maximize the productivity of leading credit, collections, debt purchase and call center organizations at a low cost of ownership. LiveVox is headquartered in San Francisco.
About Sandler Partners:
Sandler Partners is an American master agent and distributor of connectivity and cloud services. In 2020, Sandler Partners was included on the Inc. 5000 list of America’s Fastest-Growing Private Companies for the 11th straight year. Over the years, we've expanded beyond our telecom roots to deliver best-in-class cloud, colo, mobility, continuity, and security solutions from 200+ Suppliers through a network of more than 9,000 expert technology sales partners — agents, VARs, and MSPs — to thousands of small, medium, and enterprise organizations nationwide.
Published: Tuesday, March 1, 2022
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