#contactcenterworld, @livevox, @crn
San Francisco, CA, USA, Apr 11, 2022 -- LiveVox Holdings, Inc. ("LiveVox" or the "Company") (NASDAQ: LVOX), a cloud-based provider of customer service and digital engagement tools, announced the launch of its new channel program, ACTivate. The program provides Livevox’s new and existing partners, including master agents, technology solution brokerages, solution providers, and managed service providers with key tools to market and sell LiveVox's blended omnichannel capabilities to new customers. LiveVox also announced that CRN, a brand of The Channel Company, has listed ACTivate in its 2022 Partner Program Guide and has named its Head of Global Channel, Dan DeLozier, to the 2022 Channel Chiefs list.
"We’ve seen incredible momentum in the channel over the last year – this is the right time to launch ACTivate and demonstrate LiveVox’s commitment to our growing ecosystem of valued partners," said Dan DeLozier, head of global channel, LiveVox. "We built ACTivate on top of LiveVox’s best-of-breed, single pane of glass platform, allowing LiveVox to drive growth with our partners - from supporting regional sales teams, to expediting partner onboarding, to comprehensive demand generation and marketing, including events and digital campaigns. The program is purpose-built and highly customized to meet the individual needs of our partners – from recruitment to revenue, with hands-on support every step of the way."
"LiveVox is committed to growing our ecosystem of channel partners – ACTivate is a strategic investment that will make it even easier for our partners to work with us," said Louis Summe, CEO of LiveVox. "Consumers expect a seamless customer experience when they’re interacting with a brand – whether it’s via the web, by phone, or even through a virtual agent – the contact center is at the center of this evolution. Our full CCaaS suite integrates omnichannel, workforce engagement management, analytics, and AI into a powerful command center that gives enterprises complete visibility into contact center operations and performance. We’re excited to expand our channel program and increase the reach of our solutions by working side by side with our partners."
#contactcenterworld, @livevox, @crn
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About LiveVox:
LiveVox is a provider of hosted dialer solutions for the credit and collections industry. Patented technology and industry knowledge allow LiveVox to assist clients with optimizing their operations and collection strategies. Private, carrier-grade VoIP networks enable LiveVox to maximize the productivity of leading credit, collections, debt purchase and call center organizations at a low cost of ownership. LiveVox is headquartered in San Francisco.
Published: Wednesday, April 13, 2022
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