#contactcenterworld, @Somos_Inc

East Brunswick, NJ, USA, Mar 7, 2023 - Somos, Inc., a registry management and data solutions company, announced the hiring of Lloyd Tjom to lead the sale of XConnect's number information services in the US. Tjom will support XConnect's US-based big tech, contact center, application-to-person (A2P), and voice provider customers by delivering global data and intelligent solutions to meet demands from the growing US market.

Prior to joining Somos, Tjom held positions at Syniverse, Infobip, Tomia, TNS, T-Mobile, AT&T and Verizon. He has over 25 years' experience in the telecommunication industry, with expertise in messaging, connectivity, roaming, Software as a Service (SaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) solutions.

Tjom will support customers in the region by providing expert advice and consultancy to maximize the efficiency of traffic delivery and minimize fraud and surcharge-based losses.

"Somos is thrilled to welcome Lloyd to the team. His proven experience in the telecom industry will help expand international numbering information into the hands of state side providers," said Dave Stewart, Senior Vice President and Chief Business Development Officer at Somos.

"The US is an evolving telecoms environment that is currently seeing the introduction of new regulations, for example the FCC's latest STIR/SHAKEN rules around robocalling. To stay ahead of changing needs in the region, we are taking proactive measures and expanding our North American presence," said Tim Ward, Vice President of Number Information Services at XConnect. "Lloyd has a history of delivering excellent results, and his knowledge and expertise will enable us to provide a first-class level of support to our customers. We are excited to have him on board and leading the way in delivering innovation to our customers in the US."

"It is a critical time for the US telecoms market and there's a big opportunity to provide greater value to organizations seeking to improve the efficiency of both their local and international communications," said Tjom. "Together, Somos and XConnect are bringing greater confidence and convenience to how people and brands communicate, and I look forward to driving this vision in the US."

#contactcenterworld, @Somos_Inc

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com