News : LogistiCare Provides Healthcare Access With Avaya Communications
Orlando, FL, USA, April 24, 2019 -- LogistiCare, an organization helping state governments and managed care organizations run transportation and integrated health care programs, has chosen Avaya (NYSE: AVYA) IX contact center (CC) and unified communications (UC) solutions as its platform for delivering enhanced customer and workforce experiences.
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"Our Avaya IX converged UC and CC solutions help us provide positive experiences for customers that keep them coming back, and instil confidence with our government and organization partners. We love working with Avaya and have partnered with them for over fifteen years," said Nate Bielamowicz, LogistiCare Enterprise Voice Architect. "We selected Avaya as our provider-of-choice because they are the clear leader in contact center, and as we have grown together, our Avaya solutions now encompass a full spectrum of communication and collaboration technology that truly create experiences that matter for us and our customers."
Posted by Veronica Silva Cusi, news correspondent
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Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Logisticare is a non-emergency medical transportation service.
Published: Friday, April 26, 2019
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