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News : LogMeIn Introduces GoToConnect Legal, a Collaboration Solution Built for Legal Professionals

#contactcenterworld, @logmein

Boston, MA, USA, Oct. 26, 2021 -- LogMeIn, Inc., a provider of cloud-based solutions such as GoToConnect, GoToMeeting, LastPass, and Rescue, announced a new version of its unified communications as a service (UCaaS) platform, GoToConnect Legal, tailored to address the needs of those in the legal profession by streamlining collaboration with clients and colleagues to maximize billable hours.

Today’s legal professionals need a UCaaS solution that allows them to minimize unbilled time, maximize revenue, manage regulations from governing bodies, and maintain high security in their practice. According to a study by Clio, a technology provider in the legal space, the average lawyer is only billing 2.3 hours daily. Another study found that 37 percent of consumers prefer to meet virtually with a lawyer for a consultation or first meeting, and 50 percent would rather conduct follow-up meetings through video conference. GoToConnect Legal helps to solve these common problems by enabling lawyers to securely meet with their clients virtually while also integrating with some of the most used legal tools for easy billing and tracking.


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"As we look towards what is next for legal professionals it’s clear that there are many benefits of adopting a flexible and cloud-based technology approach to work, and we are proud to support that endeavor," said Mike Sharp, Chief Product Officer for Unified Communications and Collaboration at LogMeIn. "GoToConnect helps enable this shift by providing key technology integrations that work seamlessly with the law firm’s existing ecosystem. Combined with the native features of GoToConnect, these integrations create a more streamlined and unified collaboration experience for our legal customers, helping them deliver high-quality, and easily-billable services to their clients."

In addition to the new legal version of GoToConnect, LogMeIn has also recently launched additional contact center capabilities with its GoTo Contact offering, along with an updated unified admin system.

#contactcenterworld, @logmein

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com


About LogMeIn, Inc.:
Company LogoLogMeIn (NASDAQ:LOGM) provides cloud-based remote access, support and collaboration solutions to quickly, simply and securely connect millions of internet-enabled devices across the globe — computers, smartphones, iPads, Android tablets, and digital displays. Designed for consumers, mobile professionals and IT organisations, LogMeIn's solutions empower nearly 13 million active users to connect more than 100 million devices. LogMeIn is based in Woburn, Massachusetts, USA, with offices in Australia, Hungary, Japan, the Netherlands, and the UK.
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Today's Tip of the Day - Contact Center Newsletter

Read today's tip or listen to it on podcast.

Published: Wednesday, October 27, 2021

Printer Friendly Version Printer friendly version

2021 Buyers Guide Messaging Systems

 
1.) 
Amtelco

miSecureMessages
miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

2.) 
eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

3.) 
Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.

4.) 
Synthetix

Engage with your customers in Real-Time.

Connect personally with your customers, generating new revenues and boosting CSAT scores. Synthetix Chat is the fastest way to engage your users, with a Live Key-Press Feed, ID and Verification, simultaneous chats and AI-Powered predictive suggestions, Synthetix Chat reduces averages handling times by up to 50%.
 

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