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News : Loop Brings its Returns Management Software to Salesforce Commerce Cloud

#contactcenterworld, @LoopCM, @salesforce

Columbus, OH, USA, May, 2024 - Loop, a returns and reverse logistics platform, announced it now supports merchants on Salesforce Commerce Cloud, expanding its footprint beyond Shopify’s ecosystem. This expansion will empower enterprise merchants operating on Salesforce Commerce Cloud with Loop’s returns management solution, taking the hassle and burden out of costly customer returns.

Merchants operating on Salesforce Commerce Cloud will gain access to Loop’s returns management software, allowing them to optimize reverse logistics, support profit margins by lowering the cost of returns and delight customers with a modern, exchange-first returns experience.

"We’re thrilled to bring Loop’s market-leading returns solution to merchants beyond the Shopify ecosystem and begin serving enterprise brands operating on Salesforce Commerce Cloud," said Jonathan Poma, CEO of Loop. "Brands operating off Shopify have long been asking to utilize the seamless Loop experience that offers ease of use, operational efficiency, and improved cost savings for their team and customers. We’re excited to enter this new phase and deliver the exemplary experience that’s earned Loop the leading position for the world’s most loved brands on Shopify to brands on Salesforce Commerce Cloud."

#contactcenterworld, @LoopCM, @salesforce

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Loop Customer management:
Company LogoIn 2000, Kelda created Loop Customer Management Ltd to provide managed customer services to its subsidiaries and external clients. The customer relationship specialist’s now manage customer services for companies. Loop believes its greatest strength is its people.
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About Salesforce:
Company LogoSalesforce.com delivers software-as-service offering a family of on demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. The company has introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered.
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Today's Tip of the Day - Don’t Allow Scapegoats

Read today's tip or listen to it on podcast.

Published: Monday, May 13, 2024

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2024 Buyers Guide Training

 
1.) 
Vads

VADS Training Center
PT VADS Indonesia as a Learning Center provides trainers, modules, development programs for individuals and teams. VADS Indonesia owns a vast curriculum for training provided by local trainers with flexible training locations that can be arranged at the client's place or PT VADS Learning Center. VADS Provide knowledge process, transformation consultancy, customer service training, leadership training, interpersonal development, and training for trainers.

Benefit :
- Customizable training by experienced trainers
- Increase motivation and engagement
- Improves customer service skills and knowledge
 

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