News : Loway Announces QueueMetrics Call Center Suite Version 17.06

#contactcenterworld, @queuemetrics
Stabio, Switzerland, June, 2017 -- Loway Switzerland, ar provider of solutions for call-centers, is glad to announce a new version of its monitoring and reporting suite QueueMetrics.
QueueMetrics suite collects Asterisk data and generates analytical reports for over 150 metrics, covering the four key categories of call center effective management: Reporting, Supervisor page, Agent page and Quality assessment.
Release 17.06 introduces major new features and represents a significant evolution of the way call center professionals interact with the software suite on a daily basis.
"We thank our large community of users and customers for their feedbacks, helping this to be the most powerful, feature reach, and usable release to date." Said Lorenzo Emilitri, Loway founder.
#contactcenterworld, @queuemetrics
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Posted by Veronica Silva Cusi, news correspondent
Source: http://www.openpr.com
Related Editorial
- Loway Switzerland Announces the Release of QueueMetrics Call Center Suite Version 19.10
- Loway Switzerland Announces a New Partnership with Yeastar
- ContactCenterWorld Announces 2019 Top Ranking Performers Awards Winners – Best in the World
- Verint Reimagines Cloud Workforce Management
- WFMSG Partners with MNET
- AskNicely Launches Customer Experience Coaching Platform
More Editorial From Loway
About Loway:Loway Switzerland is a software development company providing professional management solutions for contact-centers. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology, while WombatDialer is a flexible, easy to use, predictive dialing platform and a perfect complement to QueueMetrics on-premise or cloud software.
Published: Tuesday, June 27, 2017
Industry Suppliers | Get Listed |
![]() | Jacada Jacada is a provider of contact centre productivity solutions. The company 19s solutions help customers rapidly simplify and improve high-value business processes without the need for long and expensi... (view more) | |
![]() | Concentrix Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance... (view more) | |
![]() | ConSol Limited ConSol bridges the gap between governments, corporations institutions and their stakeholders using technology, facility provides efficient services in exchange of valuable information solutions that i... (view more) | |
![]() | Consilium Software Consilium Software is the Unified Communications software company which is Enabling Unified Success™ in enterprises and contact centers – with solutions that combine industry-leading products from tec... (view more) | |
Get Listed |