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News : Lowe's Selects Indiana for New Customer Support Center
Mooresville, N.C., July 22, 2014 -- Lowe's (NYSE: LOW), in conjunction with the State of Indiana and the City of Indianapolis, announces the company's plans to locate a Customer Support Center in Indianapolis, creating up to 1,000 new jobs by 2016.
The Mooresville, North Carolina-based home improvement retailer plans to invest to purchase, renovate and equip a 140,000 square-foot office facility at Intech Park 12, 6620 Network Way, on the northwest side of Indianapolis. The new Customer Support Center will support stores and internet sales, delivery services and repair services for Lowe's customers across the United States. The facility is expected to be operational in the first quarter of 2015 and will complement the company's existing Customer Support Centers located in Wilkesboro, North Carolina, and Albuquerque, New Mexico.
Indiana Governor Mike Pence and Indianapolis Mayor Greg Ballard joined Lowe's officials in Indianapolis today to announce the company's plans.
"Indiana provides national companies like Lowe's with the perfect building blocks for success," said Gov. Pence. "We have taken all the parts required—a central location, low taxes and a skilled workforce—and assembled them perfectly here in Indiana. Indiana is a state that works for business because we have built the business climate companies like Lowe's need for growth and success."
Lowe's plans to begin hiring for positions at the new Customer Support Center immediately. EmployIndy will offer assistance during the hiring process. Available positions, beginning with the site director position, will be posted this week with additional positions to follow. Applications are accepted online.
"We chose Indianapolis because of the talented and experienced workforce who we believe can provide outstanding service to our customers," said Don Easterling, Lowe's vice president, contact center. "Indianapolis adds a strategic Midwest location to our network of Customer Support Centers located in North Carolina and New Mexico. We appreciate the support of both state and local officials that helped make this a win-win project."
Posted by Veronica Silva Cusi, news correspondent
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More Editorial From Lowe’s
Lowe's is an American chain of retail home improvement and appliance stores that has retail stores in the United States, Canada, and Mexico.
Published: Wednesday, July 23, 2014