Orlando, FL, USA, April 2022 - LSQ, a provider of working capital finance and payments solutions, recently funded a $65 million working capital facility for Continuum Global Solutions, a provider of omnichannel contact center services worldwide via voice and non-voice channels such as chat, email, and social media.
Continuum will use LSQ's invoice finance facility to replace an existing line of credit. LSQ will also be providing the company with comprehensive accounts receivable management solutions, including customer credit, risk management, and collections through the LSQ FastTrack(R) platform.
"This new facility with LSQ allows Continuum to continue our growth plans for the foreseeable future," said Michael Flodin, CEO at Continuum. "The structure of the arrangement also allows us the flexibility needed to achieve these goals"
LSQ worked extensively with strategic partner Skyview Capital to complete the financing for its portfolio company Continuum, according to Miguel Serricchio, LSQ Executive VP of Channel Management and Strategy.
"The company is looking forward to this new relationship and appreciative for the creative structure which allows Continuum to stay on its growth trajectory," said Dean Estrada, Managing Director at Skyview Capital.
"We are extremely appreciative of the opportunity to work with Continuum as they continue to grow their business," said Serricchio. "Working with partners like Skyview is the lifeblood of all that we do to serve clients, and we are honored that they put their trust in us to help further their business relationships."
Posted by Veronica Silva Cusi, the news correspondent
Source: https://www.prnewswire.com
About Continuum Global Solutions:
Continuum Global Solutions, a Skyview Capital company, partners with companies around the world to deliver customer care services through its global network of call centers and ready@home program. Clients rely on Continuum’s expertise and best practices in customer care management to enhance their customer experience. Continuum’s team members leverage voice, chat, email, and social media technologies to serve clients across multiple industry verticals. 
About LSQ:
a provider of working capital finance and payments solutions
Published: Thursday, April 28, 2022
| 5.) |  Contact Centre Behavioural Assessments SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world. - Reduces Agent Attrition - By selecting the right agent for the role - Increases Performance - By matching the character profile to the task - Reduces Time Off - A well matched profile to the role reduced work stress - Reduces Recruitment Costs - By early identification of the right candidates Putting the right person in the job role has become the key focus in the drive... (read more) |
LOGIN WITH YOUR CONTACTCENTERWORLD.COM ACCOUNT
I am checking out all the amazing and daily updated content on ContactCenterWorld.com and networking with professionals worldwide
Send To Friends Post On My Wall