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News : MACC Busts Another Premises Linked to an International Investment Scam Syndicate

#contactcenterworld

Kuala Lumpur, Malaysia, Mar, 2023 - Fresh from their major haul, the Malaysian Anti-Corruption Commission raided another premises allegedly operated by an international investment scam syndicate.

Located right smack in the middle of the city, less than 1km away from the Kuala Lumpur Police Headquarters, the graft-buster raided the syndicate's operation centre.

It is believed that the newly set-up centre was undergoing modifications to be a call centre and was used to launder money through cryptocurrency.

It is learnt that it has been operating since January.

No one was arrested during the raid.

About 200 computers, a few smartphones and cash amounting to about RM5,000 were found in a safe box at the premises.

Also found were employment contracts believed to be prepared by the syndicate for the purpose of hiring workers to work at the call centre.

Last week, MACC smashed an international investment scam syndicate, which had raked in a whopping RM200 million from victims in Australia and the United Kingdom.

The covert operation, code named Op Tropicana, was a continuation from last week's operations.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.nst.com.my


Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Thursday, March 2, 2023

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2024 Buyers Guide Contact Center Assessments

 
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HiringBranch

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Snapshotz

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Snapshotz is a web-based audit tool with strong analytics that helps large and small organisations understand and benchmark customer experience delivery. Snapshotz reports contain validated CX practices, technology use and operational metrics from over 3,000+ customers globally. These are benchmarked against the ISO 18295 customer service standard, digital service delivery, health & safety and mental health and other global standards enabling validated roadmaps for CX strategy and investment
 

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