News : Magnetic North Announces New Key Appointment
Magnetic North, announces the appointment of Jon Flack as Client Partner to manage Magnetic North’s strategic relationship with BT Group. Jon will lead Magnetic North’s sales to BT in the UK.
Mike Donohue, Sales Director for Magnetic North said "Jon will have responsibility for development and growth of Magnetic North’s Cloud Voice and Cloud Contact Centre product offerings within the BT channel. He will manage an expanding team of sales, technical and pre-sales consultants, and his appointment demonstrates Magnetic North’s commitment to an already successful partnership with BT. This will help BT drive the market for secure, resilient and cost transformational services to businesses looking to embrace the possibilities of cloud technologies."
Jon has a strong background in the telecom and IT industry. He started his career at O2 and BT where he held a number of senior management, sales and operations positions for 12 years until 2010.
Most recently he was Client Partner for Virgin Media’s strategic partnership with BT for the NHS’s Health and Social Care Information Services (HSIC). He was also in charge of Virgin’s proposition and business development with a range of System Integrators including Affiniti, KCOM and CGI Logica.
David Ford, Managing Director Magnetic North also added "It is a pleasure to welcome Jon to Magnetic North. His years of experience working with BT will help further develop our long standing partnership, and accelerate both companies development of unique cloud based services for corporates and contact centre service providers."
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About Magnetic North:
Magnetic North is leading the contact centre in the cloud revolution by providing organisations of every size with a high-availability, secure, enterprise-class solution at a fraction of the cost of traditional systems, together with transparent pricing, out-of-the-box integration and continuous product innovation. As a registered carrier and ISP in our own right, with a direct interconnect to the London Exchange, we offer paramount reliability. We’re ISO 27001 certified and a PCI Council partner, and whatever legislation you’re working under, including everything from Data Protection to FSA, OFT to OFCOM, we can guarantee compliance. Established in 1999, we’ve been serving the contact centre industry for 15 years and have over 135,000 users globally.
Published: Friday, April 4, 2014