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News : Majid Al Futtaim Finance Wins Service Excellence Award
Dubai, UAE, April 27, 2015 -- Majid Al Futtaim, a shopping mall, retail and leisure provider across the Middle East and North Africa, announces that its financial service provider arm, Majid Al Futtaim Finance has won recognition for its customer service excellence.
The company received the Business Excellence Award in the Service Excellence category for its Contact Center at the 21st Business Excellence Awards Ceremony, hosted by Dubai's Department of Economic Development (DED), last week.
Rasool Hujair, CEO of Majid Al Futtaim Finance said: "It is an honor to receive this award as we are very proud of our customer service Contact Center. It is integral to our business success and reiterates our aim of creating great moments for everyone, every day.
"Exemplary service is a core focus for us and the customer service team undergo continuous and rigorous training to ensure they are well equipped to respond to customer needs. We aim to be leaders in customer service in the region, and this award is a great endorsement of our investment and efforts in this area."
Posted by Veronica Silva Cusi, news correspondent
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About Majid Al Futtaim:
Founded in 1992, Majid Al Futtaim is the leading shopping mall, retail and leisure pioneer across the Middle East and North Africa (MENA).A remarkable business success story, Majid Al Futtaim started from one man''s vision to transform the face of shopping, entertainment and leisure to ''create great moments for everyone, every day''. It has since grown into one of the United Arab Emirates'' most respected and successful businesses spanning 13 international markets, employing 27,000 people, and achieving the highest credit rating (BBB) among privately-held corporates in the Middle East.
Published: Tuesday, April 28, 2015