News : ManageEngine Adds Remote Troubleshooting to Mobile Device Manager Plus
Pleasanton, Calif. May 17, 2017 -- ManageEngine, the real-time IT management company, announced the addition of remote control for Android to its enterprise mobility management (EMM) solution, Mobile Device Manager Plus. Available immediately, the new feature allows IT admins to remotely troubleshoot users’ Android devices running Android 5.0 Lollipop and above.
"Mobile devices are quickly catching up to desktops and laptops as the go-to devices for performing tasks. Industry analysts predict that by the end of this year, there will be approximately 2.4 billion enterprise smartphone users globally," said Mathivanan Venkatachalam, director of product management for Mobile Device Manager Plus at ManageEngine. "When faced with device problems, employees don’t want to spend their time trying to resolve the issues. With the addition of remote troubleshooting in Mobile Device Manager Plus, administrators can access employees’ mobile devices remotely at any time and provide support on the go."
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ManageEngine is in enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 36,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management.
Published: Friday, May 19, 2017
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