News : ManageEngine ADSelfService Plus Empowers Mobile Workforce
Pleasanton, Calif. July 14, 2015 -- ManageEngine, the real-time IT management company, announces that ADSelfService Plus, its self-service password management solution, now updates Windows cached credentials. With this feature, ManageEngine now provides remote users with immediate access to their machines after they reset their passwords, solving one of the most frustrating forgotten password issues facing today’s mobile workforce.
....NOTE - content continues below this message
SPONSOR MESSAGE: INVITATION!
We invite you and your colleagues to take a couple of days out of your busy schedule to join us and the elite in the industry to listen to the NEXT GENERATION Contact Center & Customer Engagement Best Practices.
The new version of ADSelfService Plus solves this problem by automatically updating the cached credentials immediately after users reset their Active Directory passwords. It enables users to log on to their machines with their newly-reset passwords, even when they are disconnected from the corporate network. This will reduce password-related calls to the help desk and reduce the computer downtime caused by account lockouts.
Today's Tip of the Day - Recruit By Phone
More Editorial From ManageEngine
ManageEngine is in enterprise IT management software. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 36,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management.
Published: Thursday, July 16, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
Aspect Software contact center and workforce optimization solutions engage consumers, empower agents, improve quality, and lower the cost of delivering remarkable experiences. Our cloud, private cloud...
Semafone provides secure voice transactions for contact centres and retailers taking Cardholder Not Present (CNP) payments. The solution allows a call - and the call recording - to continue as normal ...
ConSol Limited is a provider of Contact Centre services, Customer Management Solutions and Business Process Outsourcing (BPO) to the Information Communication Industry in West Africa. ConSol bridges t...