Manchester, UK, Oct 10, 2022 -- Customer engagement platform Connex One plans has raised a Series C funding round with plans to expand its global workforce to more than 1,000.
The minority equity stake from investors included technology advisory and investment firm GP Bullhound.
The investment will enable Manchester-headquartered Connex One to continue to scale its global operations.
To support the growing demand from global enterprises, the firm has expanded operations in the UK and internationally.
With new offices opened in Miami, Barcelona, and Melbourne already in 2022, Connex One is currently expanding its global workforce to 1,000 people.
Nick Mealey, CEO, Connex One, said: "Connex One’s growth rate has been phenomenal; it is a testament to our high calibre global team and the value that our award-winning platform has created for our customers. I am very much looking forward to the next phase of our journey."
Per Roman, co-founder and managing partner, and Alon Kuperman, partner at GP Bullhound, said: "After being fascinated with the power of their software, we are thrilled to be partnering with Connex One as they disrupt and take over the industry.
"We are firm believers of the efficiency that end-to-end cloud-based software solutions bring to businesses of all kinds, and Connex One has the perfect product and team to serve the contact centre industry."
Latium Tech, the investment vehicle owned by Brian Kennedy, took a majority shareholding in Connex One back in 2016, along with Sir Terry Leahy and The William Currie Group. The legal advisor to Connex One was DWF, led by Frank Shephard.
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thebusinessdesk.com
About Connex One:
Connex One is a customer engagement platform that enables next-gen communication for businesses worldwide.
Our feature-rich CX software is secure, adaptable, and scalable for all businesses. Designed by a development team, Connex One enables businesses to increase revenue, boost agent productivity and improve customer satisfaction ratings.
The Connex One platform provides intelligent customer experience features and AI tools for fully customizable customer journeys, workforce optimization, gamification, and contact centre operations - covering all processes in one easy-to-use platform.
Published: Wednesday, October 12, 2022
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