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News : Manthan Achieves AWS Retail Competency Status

#contactcenterworld, @awscloud

Santa Clara, CA, USA, Dec, 2019 -- Manthan, an artificial intelligence (AI) - powered Cloud Analytics Company, announced that it achieved Amazon Web Services (AWS) Retail Competency status in the Advanced Retail Data Science & Customer Engagement category.

AWS Retail Competency Partners deliver technical expertise and customer success across numerous solution areas in retail with specific focus on Data Lakes, AI, Machine Learning (ML), and Analytics solutions that improve operational efficiency, customer insights and enable retail marketing leaders to proactively attract, engage and retain customers.

To receive this AWS Competency, APN Partners must undergo rigorous validation by AWS to ensure alignment with AWS best practices for building secure, high-performing, resilient, and efficient cloud infrastructure for retail applications – to give customers increased confidence when making decisions. 

"Manthan is proud to achieve AWS Retail Competency status," said Vijay Chidambaram, VP Cloud Engineering at Manthan. "Our team is dedicated to helping retailers achieve their technology goals by leveraging the agility, breadth of services, and pace of innovation that AWS provides."

#contactcenterworld, @awscloud

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About Manthan:
Manthan is a leading cloud analytics company pioneering applications for consumer-facing businesses. Manthan excels in the application of decision sciences and AI; its suite of products has been recognized for enabling the shortest path to profit. Manthan's products use machine intelligence to process decision contexts and respond automatically with actions. Headquartered in Bangalore with offices in Santa Clara, London, Dubai, Mexico City, Singapore and Manila, Manthan's footprint spans 23 countries.
Company RSS Feed   Company Profile Page

About Amazon Web Services:
Company LogoAmazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3.
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Today's Tip of the Day - Keep Cost In Perspective

Read today's tip or listen to it on podcast.

Published: Monday, December 16, 2019

Printer Friendly Version Printer friendly version

2022 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)

2.) 
enthu.ai

We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.

We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
 

About us - in 60 seconds!

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