#contactcenterworld, @marchex
Seattle, WA, USA, Nov 8, 2021 -- Marchex (NASDAQ: MCHX), an AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive valued sales outcomes,announced new integrations with platforms from Communication Platform as a Service (CPaaS), Unified Communication as a Service (UCaaS) and Contact Center as a Service (CCaaS) providers. The new integrations are available via Marchex Anywhere, a new integrations and applications hub that makes Marchex’s suite of conversation intelligence services available to virtually any business.
"Marchex Anywhere brings our market-leading conversation intelligence services to a rapidly expanding universe of businesses looking to enhance their existing sales, customer engagement, marketing and communication platforms with the power of actionable insights from customer conversations," said Ryan Polley, Marchex Chief Operating Officer. "This reflects Marchex’s continued momentum in expanding our conversation intelligence technology and data in innovative and practical ways to deliver the outcomes that customers want."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Marchex:
Marchex is a mobile advertising analytics company that connects online behavior to real-world, offline actions. By linking critical touchpoints in the customer journey, Marchex’s products enable a 360-degree view of marketing effectiveness. Brands and agencies utilize Marchex’s products to transform business performance. Marchex Call Analytics, the leading analytics platform for click-to-call, measures more than 250 million calls annually for brands and agencies worldwide.
Published: Tuesday, November 9, 2021
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