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News : MariaDB MaxScale Keeps LeadDesk Call Centers in Front
Helsinki, Finland and London, England, June 17, 2015 -- MariaDB Corporation, a provider in open source database solutions for SaaS and the cloud announces its latest customer, Finnish call centre software provider, LeadDesk.
LeadDesk needed its cloud-based infrastructure to scale quickly to keep up with the demands of its customers.
LeadDesk’s IT infrastructure, built on the LAMP technology stack, was under pressure and could not match the data growth LeadDesk was experiencing. The company could not afford any latency greater than ten milliseconds for its customers or any unplanned downtime. LeadDesk looked for a solution to increase performance of their multi-tenant database environment, without requiring complex changes to the application.
After looking at competing products, LeadDesk chose MariaDB MaxScale.
Patrik Sallner, Chief Executive Officer at MariaDB commented, "LeadDesk and MariaDB are both focused on growing their business. However customer service will suffer unless the technology scales demand. We are proud LeadDesk chose to use MariaDB MaxScale to grow its business. We are excited by the work we have done with LeadDesk and look forward to a promising partnership in the future."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
About MariaDB Corporation:
MariaDB Corporation is a recognized leader in open source database solutions for SaaS, cloud and on-premise applications that require high availability, scalability and performance. MariaDB is built by the founder and core engineering team behind MySQL. MariaDB is the new “M” in LAMP, having displaced MySQL as the default database in the Red Hat and SUSE Linux distributions, and has been selected as the database of choice by Rackspace and Pivotal Cloud Foundry for their customers. MariaDB has over 2 million users globally and 500 customers in over 35 countries.
LeadDesk is a cloud-based computer software that supports the sales, research and customer service of an organization happening over the phone.
Published: Thursday, June 18, 2015