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News : Market Force Information Completes Management Buyout with Strategic Investor Main Street Capital

#contactcenterworld, @marketforce

Louisville, CO, USA, Aug, 2017 -- Market Force Information(R) (Market Force or the Company) announced the closing of a management-led buyout of the company in partnership with Main Street Capital of Houston, Texas. Main Street Capital and the management team provided funding in the form of debt and a direct equity investment in the Company.

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Market Force will collaborate with its new partners to supplement its offerings with additional performance measures and incremental technology developments, which will evolve how it serves its clients and enable them to deliver exceptional customer experiences and improve clients’ financial performance.

"Market Force has a comprehensive array of customer experience solutions available to clients looking to enhance customer loyalty and sales growth, and we are delighted to partner with a forward-thinking investment firm such as Main Street Capital to facilitate our innovation in the industry," said Ray Walsh, CEO of Market Force. "We are excited about the future developments that this new partnership will help us implement with our clients across the globe, empowering us to continue as the gold standard for the customer experience industry."

#contactcenterworld, @marketforce

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.prweb.com


About Market Force Information:
Company LogoMarket Force Information® (Market Force) provides location-level customer experience management solutions to protect your brand's reputation, delight customers, and make more money. Founded in 2005, we continue to grow our global presence with offices in the United States, Canada, United Kingdom, France and Spain. We are proud to serve clients ranging from the Fortune 10 brands to emerging brands with high growth potential. Our clients' success is our own, and with that comes a deep commitment to helping our clients optimize growth for every location. Clients: * Retail * Restaurant * Convenience Store & Gas Station * Hospitality * Grocery & Drug * Banking & Financial Services * Movie Theatres & Studios
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Wednesday, August 9, 2017

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2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
 

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