Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : MarketsWorld Introduces Spanish and Italian Support
Douglas, Isle of Man, March 26, 2014 -- MarketsWorld, the British Isles licensed and regulated Binary Options platform, has announced it now supports Spanish and Italian customers through its Live Agent Helpdesk and Customer Support Team. This new development further underlines MarketsWorld’s drive to offer top class customer support in new and growing markets, Bruce MacLean, PR Manager explains.
"Over the past 12 months MarketsWorld has seen a marked increase in its underlying customer base but especially in the Spanish and Italian markets; so much so that we needed to recruit fluent customer support agents. This recruitment drive is complete and we are now able to better support these new markets in their mother tongue. MarketsWorld believes in first class customer service and we boast the most efficient and knowledgeable Customer Support Team in the Binary Options industry. Our policy is to let our traders call on us when they have questions or the need for help. The recruitment of bi-lingual agents highlights our ambition to not only grow and progress in new markets, but also offer the same high level of customer experience. As the business grows the demands grow and we are determined to meet and exceed customer expectations on all fronts."
MarketsWorld now supports customers in several languages including English, French, Spanish, Italian, Bulgarian, Russian and Romanian through its Live Desk and Customer Support Team and it is expected that more languages will be added and supported over 2014 and into 2015.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Where Is The Problem?
Published: Friday, March 28, 2014