Tokyo, Japan, Oct, 2022 -- transcosmos inc. is proud to announce that the company has received a HDI membership Platinum Award by HDI-Japan (Operating company: ThinkService K.K.; Founder & CEO: Tatsumi Yamashita), an association and certification body created for the technical support industry. Commemorating the company's 20th membership anniversary, HDI-Japan has presented the Platinum award to express its gratitude for transcosmos's continued contribution to supporting HDI-Japan's activities.
transcosmos entered into a partnership agreement with HDI-Japan in 2002. In the early phase of the partnership, transcosmos acted as an Authorized Training Partner and offered a range of HDI-Japan's training courses to clients to spread technical support services across the industry. As transcosmos grew its presence as an IT outsourcing and call center business, the company has become an Authorized Strategic Partner, which covers training, marketing, and consulting partner status, providing professional services showcasing expertise HDI owns.
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"We are delighted to commemorate your 20th membership anniversary and we truly appreciate your long-standing partnership with HDI. Working together with us, you have made a significant contribution to the support services industry as the services continue to transform to help businesses evolve," Tatsumi Yamashita, Founder& CEO at HDI-Japan said at the award ceremony. "Now that we live in the new normal, the support services industry is entering a new phase towards achieving digital based customer experience (DX/CX). Together, let's continue creating a new path to advance the support services industry, building on a range of solutions that you offer. As you mark the 20th anniversary, I would like to take this opportunity once again to extend our profound gratitude for your years of service."
Posted by Veronica Silva Cusi, news correspondent
About Transcosmos, Inc.:
Maintaining multi-channel customer support via phone, fax, web and email can be a heavy burden for a company to bear. In addition to maintaining a high quality support system that takes advantage of transcosmos' 40 years of experience in various industries and business models, we can contribute to your company by promoting rapid automation and cost reductions. Further, by adding features such as outbound calling that expands sales, we aim for major positive innovations for your marketing strategy.
Published: Friday, October 21, 2022
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