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News : Maropost Announces Partnership with Konnektive CRM

#contactcenterworld, @KonnektiveCRM, @maropost

Toronto Canada, April 15, 2021 -- Today marks a fresh start for both Maropost and Konnektive. With their shared customers seeing so much success, Maropost and Konnektive put pen to paper to define success for their shared & future customers and deliver that and more.

Konnektive is a CRM (Customer Relationship Management) service designed for e-retailers that are looking to build, grow, and scale up their online retail stores. 

Konnektive CEO, Matthew Martorano, has high expectations for this new partnership with Maropost, saying that: "Maropost has continually proven itself to be the top email service provider and marketing platform in the e-commerce and online product marketing industry. With its high deliverability rates, advanced tagging, and drip automation, we expect our clients to see a higher success rate using this platform along with Konnektive. Whether it be dealing with cart abandonment, partial lead data monetization, or cross-promoting other products to existing customers, we are certain that Maropost will prove to be an incredible company to work with."

And, when asked about why he chose Maropost to be the marketing automation platform that they partnered up with, he was quick to say the following: "Our goals at Konnektive for completing an advanced integration to Maropost is to give our clients greater control over their data, which will allow them to generate more sales. We have very savvy and sophisticated marketers using our platform who demand the very best in email deliverability, and Maropost provides that, and then some."

Chairman and CEO of Maropost, Ross Andrew Paquette, chimes into the conversation as well to say the following about this new partnership: "In the years we have been working with Konnektive and their team, we have been blown away by their platform and people. We chose to form a deeper partnership with them because of a shared drive for persistent evolution. They’ve never stopped improving and they stay on top of the trends and the needs of their customers. We couldn’t be more excited to partner with them for the sake of our current shared customers and the sake of our future customers as well. We hope that by bringing Maropost & Konnektive even closer together, that we will be able to give our clients the control and freedom that they need to keep on growing."

#contactcenterworld, @KonnektiveCRM, @maropost

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.einnews.com


About Konnektive:
Company LogoKonnektive CRM is a well-known business growth management service that offers a customizable system for taking orders online. Their platform is a convergence of the best of the best CRM technologies in the industry. All of which make up an easy-to-use user interface that is 100% secure, web-accessible, and developed to help you make the most money by giving you access to the data that you need to make faster and smarter business decisions.
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About Maropost:
Company LogoMaropost is a cloud-based revenue optimization suite that gives companies the ability to increase multi-channel customer engagement to maximize revenue. Through integrated marketing and sales automation, Maropost provides essential tools, strategic guidance and support needed to create more personalized customer experiences through a 360-degree business view – from marketing automation to CRM, commerce, and customer support. Headquartered in Toronto, Canada, Maropost is trusted by brands like New York Post, Golden State Warriors, Warby Parker, Shop.com and Mercedes-Benz.
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Today's Tip of the Day - Do Your Staff Have To Break The Rules To Provide Great Service?

Read today's tip or listen to it on podcast.

Published: Friday, April 16, 2021

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2024 Buyers Guide Help Desk Software

 
1.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.

2.) 
LiveAgent

LiveAgent Help Desk
LiveAgent is a cloud-based Help Desk Software with over 195+ compatible integrations. Streamline all customer communication channels and manage them from a single shared company inbox. Enjoy social media integration, unlimited ticket history, call recordings, hybrid ticket streams, and more. Companies like BMW, Yamaha, Huawei, Orange, or Forbesfone use LiveAgent to deliver customer wow to 150M end-users worldwide.

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.

4.) 
Teckinfo Solutions Pvt. Ltd.

ActivDesk Help Desk Software
ActivDesk Help Desk Software is an intelligent ticketing software for multi- channel customer interaction & engagement. It streamlines the entire ticket management process. With its SLA & escalation management, it enables your help desk to deliver enriching customer experience.
 

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