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News : Martello Partners with Suria to Power Network Performance in Malaysia

#contactcenterworld, @martellotech, @suriapabx

Ottawa, Canada July 3, 2019 – Martello Technologies Group Inc., ("Martello" or the "Company") (TSXV: MTLO), a provider of solutions that deliver clarity and control of complex IT environments, announced a partnership with Suria Business Solutions, a provider of IP Telephony and Unified Communications & Collaboration (UCC) systems, applications, service and solutions to customers in Malaysia and Indonesia.

As an authorized partner of Mitel, Suria offers its customers a range of Mitel UCC systems, including the MiVoice MX-ONE and MiCollab, as well as software assurance to protect and enhance the long term value of this investment. Suria’s new partnership with Martello will allow the telecom solution provider to offer additional solutions to its customers, including Martello’s SD-WAN and link balancing technologies, as well as IT Ops visualization software.

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While the speed and cost of fixed broadband internet in Malaysia has improved in recent years, the growing use of real-time services such as video conferencing and streaming by businesses, can strain available bandwidth and degrade performance. 

"Working with Martello means we can offer a broader range of solutions to optimize the performance of unified communications and other real-time services," said Loke Yee Ho of Suria Business Solutions. "As businesses prepare their networks for IoT, we look forward to working with Martello to bring our customers high performance, reliable real-time services."

"Suria understands the South East Asian market well, providing Martello with access to this key and growing region," said John Proctor, President and CEO of Martello. "We believe that businesses in Malaysia and Indonesia can benefit from Martello’s cost-effective solutions that enable IoT, and we look forward to working with Suria in the region."

#contactcenterworld, @martellotech, @suriapabx


About Martello:
Company LogoMartello Technologies is headquartered in Ottawa, Canada with staff in Canada, the Netherlands, the United States and France. We offer solutions that deliver confidence in the performance of real-time services on cloud and enterprise networks. Our products include unified communications (UC) performance management software, IT systems visualization software and SD-WAN technology.
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Today's Tip of the Day - Make Training Fun

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Published: Wednesday, July 10, 2019

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2021 Buyers Guide Visual Communications

 
1.) 
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Optymyse
Optymyse is a unique neuroscience-based approach which takes care of your most valuable asset - your people. Using a scientifically supported formula, Optymyse delivers stunning visuals which unlock the full potential of your contact centre whilst protecting the mental wellbeing of all of your employees.

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Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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