News : Mastermind’s Mentor Discharged in Call Centre Case
Mumbai, India, Dec 7, 2016 -- After alleging that he was a mentor to Sagar Thakkar, the alleged mastermind in the Mira Road call centre scam, the Thane police have now filed a report under Section 169 of the CrPC discharging Jagish Kanani from one of two cases registered against him in connection with the scam. The police had touted Kanani’s arrest as a breakthrough in the case, in which callers posing as Internal Revenue Service (IRS) officers extorted money from US nationals.
In the discharge report filed, police have cited "insufficient evidence" against Kanani as the reason for seeking his discharge from the case.
Kanani, 33, a resident of Haridas Nagar in Borivli (West), was arrested in October and was allegedly operating two call centres in Malad and Borivli. Kanani had completed his MBA from Pune in 2009 and had joined his family’s garment business in Chennai. He later joined one of the reputed call centres in his hometown (Ahmedabad).
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
The police alleged that he joined a bogus call centre and made several trips to the US and the UK before setting up a call centre in Ahmedabad and two centers at Malad and Borivli.
The report filed at Thane court, which has been accessed by DNA, stated that under section 169 of CrPC, the accused is released as evidence against him is deficient despite adequate investigations, and that it is the responsibility of the investigation officer to file the report when there is insufficient evidence. Thane Police gave Kanani a clean chit in Case Registration No 335/16 of the Nayanagar police station. However, FIRs have been registered in Naya Nagar and Kashimira police stations with regard to the call centre scam.
Kanani was booked under sections 419 (cheating by personation), 420 (cheating), 384 (extortion), 468 (forgery for cheating), 471 (using as genuine a forged) and 120 (b) (criminal conspiracy) of the Indian Penal Code and under relevant sections of the Information Technology Act and Indian Telegraph Act.
Deputy Commissioner of Police (Thane Crime Branch), Parag Manere, said. "We have chargesheeted him for three different offenses, of which we have not been able to establish his role in any of the cases. We have filed a discharge report in that case. Kanani’s role in the other cases are still being probed as he destroyed the data which could have been used as evidence," said Manere.
The police alleged that Kanani had joined a bogus call centre and made several trips to the US and the UK, before setting up a call centre in Ahmedabad and two centers at Malad and Borivli.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Use Your IVR To Capture Feedback
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 200,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Thursday, December 8, 2016